Property owners should always know what is happening with their property.
Smartstay started with Ken in 2024.
After working in different industries in both France and Mauritius, Ken wanted to build something of his own.
His background had taken him through hospitality, customer service and real estate. These experiences all had one thing in common: dealing with people.
In early 2024, he launched Smartstay in Mauritius and began managing short-term rental properties directly with owners and guests.
Two years later, Loïc joined the company to help take Smartstay further. With a background in hospitality and restaurants, followed by brand management in the distribution sector, he brought a different perspective to the business and new ideas for its development.
Today, we run Smartstay together.
Director
Ken is particularly focused on operations, guest communication and the day-to-day running of the properties we manage.
His background in customer service remains a big part of how Smartstay works today: being available, solving problems and keeping things moving.
Director
Loïc focuses more on developing Smartstay. This includes improving the services we offer, building new tools and finding better ways of working.
His role is also to keep questioning what we can improve next.
In reality, there is plenty of overlap. We both stay involved in the properties, owners, guests and decisions that shape Smartstay.
When you trust someone with your property, you should never have to wonder what is happening with it. We want owners to have a clear view of their bookings, availability, revenue, expenses and the activity around their property.
See when the property is occupied and what reservations are coming.
Know when the property is free, including when you want to use it yourself.
Follow what the property generates and the costs linked to it.
Keep visibility on what is happening around stays and day-to-day operations.
We want Smartstay to grow, but not just for the sake of managing more properties.
The owners we work with matter. The properties we take on matter. And the cleaners, technicians and other partners around us matter too.
We would rather build strong relationships with people we enjoy working with than say yes to everything.
The ambition for Smartstay is big. We simply want to grow without losing the way we like to work.
Whether you're looking for someone to manage your property or need a professional Deep Cleaning, we'd be happy to hear from you.
